We want you to be satisfied!
How can I view the status of my order?
When your order has ships you will receive a
tracking number for either UPS or USPS that you can track online. If you
do not have a tracking number you can call us.
How soon will my items ship?
Most items will ship within one to two business days after purchase.
All of the Complete wireless bell kits are pre-wired by hand in our shop so
assemble may take an additional day or two to process. Generally, we will send you an email if there will be a delay.
How are the shipping costs calculated?
You can view an estimate of shipping costs by
viewing your cart. However, final shipping costs will be displayed on
the Invoice you see before confirming your order. Costs are calculated
automatically using algorithms provided by UPS and the USPS. They are
not always 100% accurate, so if you are grossly overcharged we will refund
the difference. Unless you are greatly undercharged we will usually
cover the difference.
How are warranty claims handled?
For wireless chime troubleshooting questions please call 605-356-2772. For Milton and Original bell troubleshooting please call us on the phone number listed at the top of our website and we will help you troubleshoot the issue. Depending on the problem, we (or the manufacturer) may be able to troubleshoot the product over the phone. If you ever have a problem with a manufacturer that doesn’t honor their warranty, call us. We want you to be satisfied!
Do you ship internationally?
At this time, we only ship to the United States and Canada.
